To request a chat, you must first finish the sign-up process. Once complete, you can go to the 'Chats' tab and press the plus sign (+) in the top right corner. This will prompt you to select the topic of conversation. Once this is selected, you can press 'Next' and we will do the rest! All you have to do is wait for a Helper to accept the chat request. Once this happens, you can confirm the Helper and your 20-minute conversation will begin!